Our return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or an exchange due to the general perishability of our offer.

To be considered for a return or an exchange, your item must be brought in-store within 7 days of purchase at 6852-A Jean-Talon Est. St-Léonard (Qc) H1S 1N1 with the original packaging, in its original condition (if possible), and with receipt as your proof of purchase. Any cost incurred by you in bringing the item in-store will be borne by you.

We will not provide a refund where you have changed your mind about products purchased from Bonanza Lalumière. If you have purchased additional items, we encourage you to share with those in need, in particular the elderly and most vulnerable.

If the product you bought from Bonanza Lalumière is faulty, we will assess the product and review the circumstances of the return. We reserve the right to refuse a return or exchange and the right to only offer a partial refund.

Several types of goods are exempt from being returned. Non-returnable items include:

  • Gift cards.
  • Intimate or sanitary goods.
  • Hazardous materials.
  • Flammable liquids or gases.
  • Some health and personal care items.
  • Shopping bags.

If you are approved for a full or partial refund, you will be credited in the same form as your original payment.